Privacy Policy | Prime Local Sites

This policy explains what we collect when you visit our website, primelocalsites.com, use the Prime Local Sites dashboard at business.primelocalsites.com, or become a client, why we collect it, and what you can do about it. Prime Local Sites is a trading name of Rogue Wisdom LLC, a limited liability company registered in the State of Wyoming, United States, at 30 N Gould St Ste R, Sheridan, WY 82801. In this policy, "Prime Local Sites", "we" and "us" mean Rogue Wisdom LLC, trading as Prime Local Sites.

1. Information you give us

When you submit our contact or quote form, call us, email us, or message us on WhatsApp, we collect the details you choose to share — typically your name, email address, phone number, business type, and a description of what you need. If you become a client, we also hold the information required to build and run your website, such as your business details, service list, opening hours, photos, and the login details for any accounts you ask us to manage.

If you use the Prime Local Sites dashboard, we also hold your account details (such as your name, email address, and business name) and the information you add to it, such as customer, job, and enquiry records.

If you ask us to activate business texting or other regulated messaging services, we may collect business verification information such as your legal business name, DBA or trading name, Federal Employer Identification Number (EIN), registered business address, and the name, title, email address, and phone number of an owner or authorized representative. We may combine this information with business information we already hold, such as your website, business category, and account details, when completing the registration. Section 6 explains how we use it.

2. Information collected automatically

Like most websites, ours records basic technical information when you visit: IP address, browser and device type, pages viewed, and the site or search that referred you. This comes from server logs and, where enabled, analytics tools. We use it to keep the site secure and to understand which pages are useful.

3. Cookies

We use a small number of cookies and similar technologies for essential site function and, where enabled, for anonymous traffic measurement. You can block or delete cookies in your browser settings; the site will still work, though some parts may be less convenient.

4. How we use your information

To reply to your enquiry and prepare a quote or proposal To build, host, maintain, and support your website To provide, maintain, and support the Prime Local Sites dashboard To verify your business and complete carrier registration for business texting, when you ask us to To send invoices and take payment for our services To keep records, meet legal obligations, and prevent fraud or abuse

We do not sell your information, and we do not use it for advertising by third parties.

5. Google Business Profile and Google user data

This section explains how Prime Local Sites handles information received from Google when you connect your Google Business Profile to the Prime Local Sites dashboard. Google Business Profile access is requested through Google OAuth using the business.manage permission (https://www.googleapis.com/auth/business.manage).

Connecting is optional

Connecting your Google Business Profile is optional. You can use your Prime Local Sites account without it, although Google-related features will not be available. You choose whether to authorize access on Google’s own consent screen, and which Google account to connect. Creating a Prime Local Sites account does not give us access to any Google data. We only access Google Business Profile data after you explicitly authorize it.

What we access

After you authorize access, we may access the following information, only as needed for the features you use:

Google Business Profile account information, such as the account name and the businesses you manage Business and location information, such as business name, address, phone number, website, and categories Google reviews for your connected locations, including the reviewer’s public display name, star rating, review text, and date Review-related information, such as existing owner replies and review status Information required to publish your replies to reviews Other Business Profile information made available through the authorized Google Business Profile APIs that is required for the features you use

We do not request access to Gmail, Google Drive, Google Calendar, or Google Contacts.

How we use it

To connect your Google Business Profile to your Prime Local Sites account To identify and match the business and location you select To display your Google reviews in the Prime Local Sites dashboard To let you reply to reviews from the dashboard, where Google supports it To provide related Google Business Profile features you request To maintain the integration and troubleshoot problems with it

Our staff do not read your Google user data unless you ask us for help with it, it is needed for security purposes such as investigating abuse, or we are required to by law. We do not use Google user data to develop, improve, or train generalized artificial intelligence or machine learning models.

How we store it

We store the OAuth authorization credentials (tokens) Google issues so the integration keeps working after you first connect it. These credentials are stored securely and protected with access controls and other appropriate security measures. Access is limited to systems and personnel that need it to run the integration. Review and business information imported from Google is stored with your Prime Local Sites account so it can be shown in your dashboard. We keep this information only as long as reasonably necessary to provide the integration, meet legal obligations, resolve disputes, or protect the service.

How we share it

We do not sell Google user data. We do not share Google user data with advertisers, and we do not use it for advertising. We share it only with service providers we need to operate the dashboard, such as hosting and database providers, who are bound by confidentiality and security obligations and may only process it on our instructions. We may disclose it where required by law, or to protect the rights, safety, or security of our users or the service.

Disconnecting and deleting your data

You can disconnect your Google Business Profile from the Prime Local Sites dashboard at any time, or revoke Prime Local Sites’ access from your Google Account at myaccount.google.com/permissions. When you disconnect or revoke access:

The connection is removed according to the integration flow, and we stop accessing your Google Business Profile. Stored authorization credentials for that integration are no longer used. Dashboard features that rely on Google, such as review syncing and replies, stop working for that profile.

To ask us to delete account or integration data, including Google data we hold, email hello@primelocalsites.com. We will delete or anonymize the applicable data within a reasonable time. We may keep some information where we need it for legal, security, fraud-prevention, accounting, or legitimate record-keeping purposes.

Google API Limited Use disclosure

Prime Local Sites’ use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Business texting and carrier registration

US mobile carriers require businesses to verify their identity before business text messages can be sent through them. When you ask us to activate business texting, we handle this carrier registration for you using the business verification information described in section 1, submitted through our Activate Business Texting form or provided to us directly.

Why we collect it

To verify the identity of the business requesting messaging services To register your business for US business messaging programs (sometimes called 10DLC registration) To submit required information to messaging providers, telecommunications carriers, carrier-registration systems, or compliance providers To activate and maintain business texting in your dashboard To respond to registration failures or requests for additional information To comply with telecommunications, carrier, anti-spam, fraud-prevention, and legal requirements

We use EIN and business-registration information for business identity verification, messaging registration, compliance, fraud prevention, and related service administration. We do not use your EIN to perform credit checks, access bank accounts, prepare your taxes, sell you financial products, or advertise to you based on that number. We do not ask for Social Security numbers, bank details, or card details on the Activate Business Texting form.

Registration information and message data are different

Your business verification information is about your business. It is used to register your business with carriers, and it is not added to the messages you send.

Separately, when you use texting features in the dashboard, we process the phone numbers of the people you message, the content of those messages, and delivery and opt-out records. We use that information to send and receive your messages, handle opt-outs, and keep records for carrier and legal requirements, as part of providing the dashboard described in section 1.

7. Who we share it with

We share information only with the service providers we need to run the business — for example hosting and domain providers, email and messaging services, form and analytics tools, and payment processors. These providers act on our instructions and are not permitted to use your information for their own purposes. We may also disclose information where the law requires it.

Specifically, the enquiry form on this website is handled by our own server and sent on to our inbox by our email delivery provider. If you would rather not use the form, you can call, email, or message us on WhatsApp instead — the contact details are below.

If you connect your Google Business Profile, information is exchanged with Google through its APIs to provide the features described in section 5. Your use of Google services is governed by Google’s own terms and privacy policy. Google is a separate company, and connecting to its services does not mean Google endorses Prime Local Sites.

We may provide business verification information to telecommunications, messaging, carrier-registration, compliance, and related service providers where necessary to register or operate business messaging on your behalf. Depending on the providers we use at the time, this can include messaging service providers, telecommunications providers, mobile network carriers, campaign or sender-registration providers, compliance and identity-verification providers, and the hosting and database providers we need to run the service. We share it as reasonably necessary to provide the service you asked for, meet carrier requirements, prevent fraud, or comply with law. We do not sell it.

8. How long we keep it

Enquiries are kept for as long as needed to follow up, and client records for as long as we provide the service plus any period required for tax and legal purposes. Google integration data is kept as described in section 5. We retain business verification information for as long as reasonably necessary to complete and maintain messaging registration, provide the requested service, comply with carrier or legal requirements, resolve disputes, prevent fraud, and maintain appropriate business records. It is not deleted automatically when a registration is approved, because carriers may ask us to re-verify a business later. When information is no longer needed, we delete it or keep it in anonymous form.

9. Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop sending you marketing messages at any time. Depending on where you live — including the UK, the EU, Canada, and certain US states — you may have additional rights over your data. Email hello@primelocalsites.com and we will handle your request promptly and free of charge.

This includes business verification information. You can ask to see, correct, or delete it at any time. We may need to keep some records where legal, carrier, contractual, fraud-prevention, or record-keeping requirements apply, and correcting details may require us to update or resubmit a carrier registration.

10. Security and international transfers

We use reasonable administrative, technical, and organizational safeguards to protect account and integration data. These include using reputable providers, encrypted connections (SSL/TLS), limiting access to client accounts and integration credentials to those who need it, backups, and monitoring. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information.

For business texting registration, the Activate Business Texting form is sent over an encrypted connection. EINs are encrypted before they are stored, and submissions are held on our own server outside the public website, where only authorized Prime Local Sites staff can view them after signing in. Notification emails about new submissions do not contain the EIN.

We serve clients in the United States, the United Kingdom, and Canada, so your information may be stored or processed in any of those countries.

11. Children

Our services are sold to businesses. We do not knowingly collect information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.

12. Changes to this policy

If we change this policy, we will update the effective date at the top of the page. Material changes will be highlighted on the website.

Contact us

Questions about this policy, your information, or Google data? Contact Rogue Wisdom LLC, trading as Prime Local Sites, at hello@primelocalsites.com or call (833) 700-8449.

Postal address: Rogue Wisdom LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.